SD
SANDRA D

1 reviews | Active since Jan 2011

29 May 2015, 11:28

Took my part and no one knows anything about it

On the 13th May FFW sent someone to help me open my gate,the person left with my power supply and I did'nt hear from her again,All I want is for FFW to tell me who this Company is they sent to my house so I can get my part.I called about 5 times and no one is able to help me.How do you send someone to my house and no one knows who it is.The last person I spoke to is Ayanda who was helpful in trying to see who came out.She gave me a number so I can trace this part but no reply and I left a message on a voicemail I want FFW to tell their people TO BRING MY PART BACK,I am at a security risk because my gate motor is not working

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Replies (1)
1st for Women
1st for Women's reply29 May 2015, 11:54
Official
Hello ALEXJAYD,

We acknowledge your complaint. One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success.

We have requested that you are contacted by the supplier in order to clarify your concerns as raised above.

Regards,
The First for Women Team.