SM
Sma M

1 reviews | Active since Jan 2015

18 Sept 2020, 09:27

THIS INSURER FRUSTRATES ME

I am absolutely livid at the level of customer service i have been receiving from FFW. When it comes to any claims - you get told that you policy is not active- the strategic partners Innovation Group is not not helpful and the ATTITUDE I GET FROM CONSULTANTS IS APPALLING

0
Replies (1)
1st for Women
1st for Women's reply18 Sept 2020, 09:56
Official
Hi Sma, 

We would like to apologise for the service you have received.

We will escalate your matter to our team to look into. They will be in contact with you with feedback.

Kind Regards,
The 1st for Women Team