AW
Alexander W

1 reviews | Active since Aug 2012

02 Oct 2023, 08:30

Think twice before you choose

A Toyota maintains a high resale value because Toyota insists that only original spares are used in the repairs. This has led to Toyota gaining market share and is pushing all other car manufacturers to follow suit.

When you call First for Women to negotiate new car insurance, the person at the end of the line will be extremely reluctant to tell you that the policy is to adhere to this only while the car is under warranty. Once it is out of warrantee, 1st for Women will insist on using non-branded spares, even if the same job can be done with genuine spares!

Not only that, but the service provider they send you to has a terrible reputation for late deliveries and partial jobs completed...

Think twice before you choose to go this route.

0
Replies (3)
1st for Women
1st for Women's reply02 Oct 2023, 08:53
Official
Good day Alexander
We are disappointed to hear about your service experience. 
 
Kindly note that your matter has been escalated to the relevant team to look into. 
 
Kind Regards,
The 1st for Women Team 
AW
Alexander W's update02 Oct 2023, 09:11
Reviewer Update
Yep, that is your standard response... but as you will see, I have already awaited 15 working days for a response...

What usually happens is nothing, but 3 or 4 new 5 star reviews from people who just registered to post that evaluation come through...
AW
Alexander W's update11 Oct 2023, 22:39
Reviewer Update
Still no response...