SH
Saneliso H

1 reviews | Active since Mar 2023

30 Nov 2023, 07:25

They use bad service providers and won't help you ejen you encounter issues with the service provider.

They need to do a better job choosing panelbeaters they work with. I've been having issues with the repairs that were done in my car, from faulty wiring to broken parts. The panelbeater they chose refuses to fix these issues and first for women is not doing anything about it. Yet they are the ones that chose this panelbeater. It's been almost 4 weeks now, every time i call first for women they tell me they informed the assessor and they will contact me. No assessor has contacted me.

What annoys me the most is the fact that the third party insurance paid first for women back every cent for the repairs. Yet they are not willing to help me.

Definitely considering canceling my insurance with them if they are going to choose bad service providers and then leave you hagging after that. I would understand if I chose the panelbeater, that would be on me for choosing a bad service provider. But they chose these people and now don't want to deal with them

0
Replies (2)
1st for Women
1st for Women's reply30 Nov 2023, 08:12
Official
Good day Saneliso

 
We are disappointed to hear about your service experience. 
 
Kindly note that your matter has been escalated to the relevant team to look into. 
 
Kind Regards,
The 1st for Women Team 
SH
Saneliso H's update12 Dec 2023, 23:44
Reviewer Update
It's been two weeks and no-one from the "relevant team has contacted me.