TP
Trys P

1 reviews | Active since Mar 2013

19 Dec 2023, 19:45

They transferred my phone call to someone who said they would investigate why my claims history shows a payout that is R200,000 more than the payout made to me

They transferred my phone call to someone who said they would investigate why my claims history shows a payout that is R200,000 more than the payout made to me. They said they would get back to me within 24 hours. They haven't. I then contacted them via their website. Still no response. It looks like *****.

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Replies (1)
1st for Women
1st for Women's reply19 Dec 2023, 19:47
Official
Hi Trys, 
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards,

The 1st for Women Team