IM
Iyani M

1 reviews | Active since Nov 2019

17 May 2022, 13:23

They don't want me to cancel my policy

I have been calling to cancel my Insurance since yesterday, I spoke to a guy yesterday I wanted to cancel he told me stories , today everyone is hanging up on me. I want to cancel I don't want you guys anymore not after this. I have a right to cancel and I am calling them in time as the debit date is around the corner.

0
Replies (1)
1st for Women
1st for Women's reply17 May 2022, 13:29
Official
Hi Iyani, 

We are disappointed to hear about your service experience. 

We note that the matter has been escalated to our Retentions team. They will be in contact with feedback.

Kind Regards,
The 1st for Women Team