there's nothing we can do for you !

It's so shocking how much my premiums cost.<br> I've been with you for 5 years and have not claimed (6 yrs. claim free )since inception of my policy , and I don't understand why I'm paying so much for my car. I did a quote for the same car and its way less (reference FFW16C031159 ) it gave me a premium of R321.12 and when I spoke to Kelvin, manager for retention's department I asked him to review my premiums as I'm paying over twice as much, he simply said he cannot help me. Please educate me as to why my premiums are so high when the value of my car has depreciated. I'm planning to get an SUW and I've done a quote with you guys and the premiums are way lower than my current. I feel the money that I've paid so far it's enough to get me a new car and when I asked if I should take my business elsewhere a Manger told me \ ITS YOUR CHOICE\". How arrogant the company has become? My car is no longer financed and yet it doesn't make a difference with you guys. do i need to cancel the my existing contract and take out a new one so that i can get a less premium ? i was told that i don't even get a payback as i don't have it (did you guys offer me that option ?,pls send me that sales call."