1 reviews | Active since Jul 2021
THE WORST SERVICE EVER (NO SERVICE OR ASSISTANCE WHAT-SO-EVER IN A MOMENT OF NEED)
I was with 1st for Woman several years ago. Although their adds on tv is very good I will never recommend them to anyone. At that time I paid a high premium for good cover. One evening after work a young guy came from my left with a heck of a speed from their parking area. He crashed into the left of my car into my tire and caused quite a lot of damage to my car. His car was a write off. I drove a Honda Ballade. When I phoned 1st for woman they did not send anyone to come to be with me although I paid for guardian angel by my side. I took photographs and got a case number. They never send a tow truck. They did not assist me in any way with my claim but rather were looking for reasons not to assist. I was there woman all alone at night time. I kept phoning them for assistance. They kept saying that someone will come but no-one ever came. They never assisted with my claim. I even paid extra on my insurance for legal assist. They did not even help me. It was the most terrifying and horrible experience I have ever had with any insurance. If it is up to me I will recommend that no woman should ever trust them. They let me down so bad when I needed them so much. No assistance what-so-ever. Don't trust them. Don't use them.
We acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to review, they will contact you to advise of the process.
Kind Regards,
The 1st for Women Team
We acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to review, they will contact you to advise of the process.
Kind Regards,
The 1st for Women Team
