NM
Neo M

1 reviews | Active since Aug 2016

22 Aug 2016, 12:33

THE WORST SERVICE!!!! EMPTY PROMISES!!! useless staff!!!!

<p>Even after they responded to my review on Hello Peter to sort my issue out nobody called me back! ater a few days I had to call and I was still talking to someone who doest know what was going on. I was told to send my bank statement as they were denying debiting my account for a vehicle that was already written off, this waqs done and still nothing from them!!!! month end is approaching and I know my account will be debited but they dont want to give my refund. all FFW wants is to benefit from us, they dont care about their clients.</p> <p> </p> <p>Im taking my business elsewhere!</p>

0
Replies (3)
1st for Women
1st for Women's reply23 Aug 2016, 13:32
Official

Thank you for bringing this matterto our attention once again.

A call and solution will be communicated shortly.

Apologies for the delay and lack of feedback.

Kind Regards,

The First for Women Team

1st for Women
1st for Women's reply25 Aug 2016, 14:46
Official

Thank you for your patience in this regard, we confirm that the matter has been resolved and once again apologise for all the inconvenience caused.

The file is closed on our side and we wish you all the best.

Kind Regards,

The First for Women Team

NM
Neo M's update26 Aug 2016, 05:52
Reviewer Update

thank you so much

I just hope not to find myself in this situation again.

regards

Neo