MM
Mpho M

1 reviews | Active since Dec 2019

01 Apr 2021, 06:58

THE POOREST SERVICE EVER!!!!

The Poorest Service ever!!!!! 1st for women debited more premium than usual from my acc, and I did make them aware of such, but they told me that it was a yearly increase of R300, then I opted for membership cancellation, understanding that if i agree to the ridiculous increase, next year I would be paying R600 more from the initial R1200, then they apologised and gave me a discount on the increase, which resulted to R100 more to the initial premium, then promised to refund the R300 back to me within 3-4 days, it has been 4weeks awaiting for the refund, and they are now not calling me and giving false promises. Now my concern is not really a refund but if they struggle to pay a lousy R300 refund what more about the real claim of an accident or loss of a car? Would they really follow up to their promises?

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Replies (1)
1st for Women
1st for Women's reply01 Apr 2021, 10:51
Official
Hi Mpho,

We would like to apologise for the service.

However, we note that our team has made contact with you regarding the refund and confirmed that it was processed on 15 March.

Kind Regards,
The 1st for Women Team