The consultant who assisted me,Snethemba,was so helpful with registering my claim as she was patient and sympathetic

The consultant who assisted me,Snethemba,was so helpful with registering my claim as she was patient and sympathetic. I explained that I was in an accident ,whereby she registered my claim on the system, she took all my details and explained me what my policy covers and what it doesn't. She answered all my questions and also walked me through the next steps and what I can expect. She handled the call with the utmost professionalism and care.