the best thing that happened was when I spoke to consultant Taonga Phiri

the best thing that happened was when I spoke to consultant Taonga Phiri. I was at the point of cancelling my policy because I was so frustrated! Taonga was patient, listened and resolved my query with her 'out of the box' thinking. Ffw should have more staff like her. Thank you, you've shown me that you are client centric and prepared to go the extra mile. Thank you!