lB
louise B

1 reviews | Active since Mar 2017

19 Mar 2025, 12:16

The after sales service and app are hopeless

The after sales service and app are hopeless. It takes age's to get to speak to someone, using up my precious airtime. The fact you no longer allow customers to contact you by email is ridiculous.

0
Replies (1)
1st for Women
1st for Women's reply19 Mar 2025, 12:23
Official
Hi Louise 

We are concerned to hear this.

Please provide us with your policy number in order for us to assist you further .

Kind regards,

The 1st For Women Team