The 1st for women insurance vehicle claims Department is completely useless.

on 29 November 2020 I was involved in a vehicle incident The following morning I call my insurer to inform them about the incident Assessor called asking for photos of the incident and he did visual assessment, what I didn’t like is that he assumed that the left front damages of my vehicle was old damages , I explain to him that the vehicle I hit from the back had full rear damages , I even sent him photos of the vehicle I collided with for him to see for himself. Today is the 14th of December , every time when the claim consultant called me, he keeps on saying the same thing - he is busy validating the claim. I did say that the sooner he finalize the same with better for me as its December service provide are closing and as I don’t have car hire rental on my policy I want him to expedite the claim as I have family trip plans for December

Last Friday he called and I ask him to send me assessors report to see what was quoted so that If I see anything messing I can help. What so disappointing is that I regard first for woman as 1 of the best insurer is Mzansi but this experience taught me otherwise.

Honestly if this is the kind of service 1st for woman wants to give clients