AJ
Alicia J

1 reviews | Active since Mar 2014

19 Mar 2015, 10:54

Thank you! thank you!

I was involved in a smash and grab and my insurance approved my claim - within two days, no hassles - i was so amazed by the turnaround time and the care that was shown. I was appointed a supplier to replace my phone - however when i made contact with the supplier Cellucity i was highly disgusted at how i was treated and spoken to - i called Tasleem and had the pleasure of speaking to Tasleem that took the time to listen to my complaint about the supplier - and understood that i was already traumatised. i was so disgusted that a supplier would speak to me like that and he understood. he reversed the authorization and i no longer have to deal with suppliers that clearly doesn't need the business. <br> Thank you Tasleem for understanding me for your amazing client centric attitude for countlessly apologising for the provider but moreso for treating me like a person, a human being. <br> <br> You are a great asset and i would not mind working with you again <br> Thank you for your compassion and for your great work<br>

0
Replies (1)
1st for Women
1st for Women's reply19 Mar 2015, 13:44
Official
Hello AliJo148,

Thank you so very much for the compliment!

It is feedback such as this that aid us in giving recognition to Tasleem who was involved in making this experience truly world class for you.

Enjoy the rest of your day.

kind Regards
The First For Women Team.