PN
Prudence N
1 reviews | Active since Mar 2020
20 Mar 2020, 16:14
Terrible service delivery
To be honest I’m so disappointed and just want my premiums paid back to my account and cancel this insurance we have been given run around all month following a break in we where asked numerous times to send in details of the items ****** and more of entry we did all that and my claim is still declined
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1st for Women's replyOfficial
20 Mar 2020, 20:45Hi Prudence
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Please accept our sincere apologies for any inconvenience caused.
Kind Regards
The 1st For Women Team
1st for Women's reply20 Mar 2020, 20:45
Official
Hi Prudence
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Please accept our sincere apologies for any inconvenience caused.
Kind Regards
The 1st For Women Team