Terrible Service and No Feedback

Item: 1st for Women
Rating: 2
Author: jodi S

We are insured with First for Women insurance, and we had a car accident about a month ago, we have STILL not recieved our payout and this means an entire family left with no transport to and from work etc... When you phone the call centre to follow up they tell you its \IN PROCESS"it has been in process for about three weeks"

Helpful (0)

Replies (1)

1st for Women's replyOfficial

15 Oct 2015, 16:49

Hello 1A1ngry,

Thank you for bringing this matter to our attention.

We confirm that the matter has been escalated and clarity will be provided on the information which is important in order to finalise the matter.

We acknowledge the frustration, and assure you the matter is a priority and the overall delay will be addressed.

Please accept our sincere apologies for all the inconvenience caused.

Kind Regards,

The First for Women Team

1st for Women's reply15 Oct 2015, 16:49

Official