MC
Monita C

1 reviews | Active since Mar 2013

12 Dec 2025, 15:23

Terrible service

Bad service because on what basis is FFW deducting my debit order that must be deducted on Monday 15 December (my regular date and salary date) for my monthly premium. I am not in favour of this nonsense because there is no reason for you to have debited my account today.

0
Replies (1)
1st for Women
1st for Women's reply12 Dec 2025, 15:26
Official
 
Hi Monita,
 
We are disappointed to hear about your service experience. 
 
Kindly note that your matter has been escalated to the relevant team to look into. 
 
Kind Regards,
The 1st for Women Team