GB
Gerda B

1 reviews | Active since Oct 2022

15 Jun 2023, 06:53

Terrible first for women

I am in the process of buying a house. The house is not yet on my name and after I told the agents this they still went and deduct the amount for May and June. I called in April as well as this week and it still went and deduct.

How can you trust any agent because these things were recorded and stilllll my money was taken out of my account.

What is sad I did alert FFW in April and the consultant said she will arrange. Nothing happened.

You deducted R1200 out of my account but the house is notceven on my name. When you call you sit hours on the phone with *********** people that ask questions but nothing else. Why do you pay these agents if they cannot even do what they suppose to do

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Replies (1)
1st for Women
1st for Women's reply15 Jun 2023, 08:00
Official
Hi Gerda.

We are disappointed to hear about your service experience. 

Kindly note that your matter has been escalated to the relevant team to look into. 

Kind Regards,
The 1st for Women Team