Terrible Claim Procedure - Beware of First for Women Insurance

I took an insurance with FFW however when I had signed up with them I was under the impression that all my contents were covered. As per my last conversation with the agent from FFW (if I am correct it was Sheldon Moodley please go back and listen to the recorded conversation) I did mention that alot of my goods were gifts and purchased a while ago and I didnt have invoices, I asked the agent about the goods with no slips and I was told that FFW acts on GOOD FAITH. Now that a claim was submitted , many of my goods were not covered despite me having all the boxes and pictures of my goods to prove ownership. Guys please redo the speeches with your agents who gets the deals to rather state that you should insure what you have slips for and not whats in your house. This is **************** guys.

There are many other aspects that is both disgusting and terrible about the way a claim is handled. I have to be honest this is the worst claim procedure ever. From the ******* that is advised when you sign up for the deal,,, the late sending of policy (as I received mine mid October but signed up with you guys in Sept) ,,, the terrible attitude of assessors,,,This is just really bad service. I have read many reviews about how terrible First For Women is but I still decided to go with you guys and that was my mistake. The assessors interrogation drove me insane...First For Women I was the victim not the suspect. I completely understand that this is procedure but treat people with dignity... I just lost all my stuff and no time for the treatment received from them. Starting a sentence to a client like "COZ WE CAN" is inappropriate in a client service department. People beware very aware of First for Women.