RG
Rachel G

1 reviews | Active since Feb 2024

24 Feb 2024, 11:15

Terrible.

Terrible customer service. They are great when they are trying to sell you a policy, but once you have one, they do not care about you or provide the service they claim to. You cannot get through to their telephone helpline. Highly recommend you opt for another insurance company.

0
Replies (1)
1st for Women
1st for Women's reply24 Feb 2024, 11:17
Official
Hi Rachel, 
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards,

The 1st for Women Team