TELESURE - CONTRACTORS ARE DISGUSTING AND UNPROFESSIONAL

They have unprofessional / unqualified contractors who messes up and expects one to be satisfied and give them a good report. They ignore you when you speak to them, has no respect for people's property. 1 They were scheduled to arrive at 09h00 but only arrived at 09h30; 2 a group of 3, 1 went to buy the equipment necessary for the job came back 2 hours later. The two remaining guys started ripping the ceiling out. Please note at no stage did they cover the remaining built-in kitchen cupboards, the stove top or any of the counter tops. The only section they closed off was the door between the kitchen and TV room. Work was commenced and I could then see what was being done as the cover to the entrance was removed. They not only stood with their shoes on the counter tops without any covering and I had to give them some paper to stand on. Some of the papers fell as they moved around but they just kept standing on the counter tops. The only covering which they had was the cover which they used to close off the kitchen which they spread on the floor but this did not cover the entire floor. They started painting but when I looked at the colour it was totally no where near to what being put onto the wall and when addressing them about this quite rude and was adamant that it was the right colour. I think there is a difference between Brown and Cream. They then proceeded to mix white paint into the brown paint and once again without consultation proceeded to paint. At this point I was so tired of the entire debacle that I just told them to proceed as they were clearly not prepared to listen to me. End result was a total failure as they used most of the white paint to lighten the paint for the walls resulting in the both the wall and ceiling having patches which were not painted properly. They actually wiped my counter tops with turpentine to remove some of the paint. However they failed to remove the paint from the porcelain tiles on the floor . They left after I completed their form which they were not happy about as I wrote unchecked. Damages sustained: a. Paint on counter tops b. Paint on floor tiles and wall tiles c. Dust and pieces of ceiling in all the cupboards which will have to be cleaned completely; d. Damage to the alarm system as they ripped out the wire which connects the kitchen sensor at the door; e. Alarm company had to come out on an urgent basis to repair but could not complete the repairs as the paint was wet and they have to glue the wire down and which means they have to come out a second time to complete the task and have to be paid. (2 call out fees will be charged). My stove top has particles of dust in the switches making it difficult to turn the switches. Please bear in mind that I refuse to have the same contractor at my property a second time. As they laugh when one tells them something is wrong. This is the second contractor from FOGI who is so rude and talks down to women and laughs. They speak in their language thinking we do not understand.