NG
Ninette G

1 reviews | Active since Nov 2016

12 Dec 2019, 11:15

Taking R2517.78 more on Debit order than what they should

amendment was done to the policy 10 January 2019. the policy premie came down to R906.43 but still R3424.21 is being taken off on debit order. and this is being done to someone who is 80 years of age, this is very upsetting

0
Replies (3)
1st for Women
1st for Women's reply12 Dec 2019, 12:42
Official
Hi Ninette,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialist will make contact with you to address your concerns.

Ki Regards,
The 1st for Women Team
NG
Ninette G's update12 Dec 2019, 13:02
Reviewer Update
Thanks can't wait, as R2 517.78 x 11 Months = R27 695.58 hell of a lot of money taken from someone on pension
NG
Ninette G's update13 Dec 2019, 13:28
Reviewer Update
Dorothy Smit, thanks a million for your excellent service an quick response.
your help and assistance was truly helpful.