KM
Kirsten McIntyre-Erasmus
1 reviews | Active since Aug 2015
01 Jun 2022, 06:40
Taking premium for non-existent policy
Beginning of April 2022 was my last insurance premium with FFW as my vehicle was lost in a fire on 4 April.
This morning I have woken up to a debit order from First For Women Insurance for a vehicle that I don't even own, nor has First For Women issued me with a policy for.
How is FFW able to debit a client for a policy that does not even exist?
Helpful (0)
Replies (1)0
Replies (1)
1st for Women's replyOfficial
01 Jun 2022, 09:33 Hi Kirsten M
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into. They will be in contact with you.
Kind Regards,
The First for Women Team
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into. They will be in contact with you.
Kind Regards,
The First for Women Team
1st for Women's reply01 Jun 2022, 09:33
Official
Hi Kirsten M
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into. They will be in contact with you.
Kind Regards,
The First for Women Team
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into. They will be in contact with you.
Kind Regards,
The First for Women Team