Surprising me with service I did not expect.

Dear Sir / Madam<br> <br> I had only been with FFW for 3 months since moving from Bloemfontein to my new home in Bethlehem when Iost a couple of my items. I reported it because I did have insurance with FFW, but did not in my wildest dreams expect it to be covered due to the fact that I had only had cover for such a brief time. <br> <br> I would just like to say thank you very much for surprising me and assisting me.. I really appreciate it. <br> <br> A big thanx to all the claims staff who work tirelessly to finalize claims in such short time.<br> <br> I will be spreading the word about you super service.