Super Speedy claim turn around time

I reported my son's phone lost on Tuesday 24th March. Enos captured the claim and advised me to to have the phone blocked, get an ITC number and report the matter to the police. I did all that on the same day but unfortunately the call centre was closed by the time I phoned. By the time I phoned Enos with the details on Wednesday morning he had already sent me an sms to say he is waiting for the ITC number and the case number from the police. I gave him all the details and he assured me he will work on the claim. Before the end of the day he came back with a quote for a replacement phone from the supplier. The claim had been approved. I chose to have it settled so I could buy my son a second hand phone instead. He said he would put my request forward to the supervisor. I can safely say this is the fastest an insurance claim has been settled for me. The money, less the excess was paid into my a count late on Wednesday 25th March which means it took less than 48 hours to settle it.<br> <br> Wow! I am impressed with Enos Mhlongo and First For Women as an Insurance company.<br> <br> Very satisfied client<br> Kgomotso Lukhele