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Ncedisa N
1 reviews | Active since Nov 2013
25 Jun 2025, 18:07
Such an inconvenience from First for women
I had a car insurance policy with First for Women which has been debiting on my husband’s account. I recently moved my house insurance to them and they confirmed a couple of times that they can separate the debit orders. Continue debiting my husband for the car knsurance and take the house insurance from me. Two things I am not happy about, firstly they debited my account on the 23rd while I gave them the 25th as my debit date which resulted to my bank charging me and this also has a negative impact on my banking profile. Secondly, they took the whole amount from me despite confirming a couple of times that they can seperate the debits. I am really not happy as this is such an inconvenience
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Replies (4)
1st for Women's replyOfficial
25 Jun 2025, 18:09Good day Ncedisa,
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Have a lovely evening!
Kind regards,
The First for Women Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Have a lovely evening!
Kind regards,
The First for Women Team
1st for Women's reply25 Jun 2025, 18:09
Official
Good day Ncedisa,
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Have a lovely evening!
Kind regards,
The First for Women Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Have a lovely evening!
Kind regards,
The First for Women Team
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Ncedisa N's updateReviewer Update
26 Jun 2025, 18:44I am still waiting for someone to get hold of me
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Ncedisa N's update26 Jun 2025, 18:44
Reviewer Update
I am still waiting for someone to get hold of me
1st for Women's replyOfficial
26 Jun 2025, 18:54We are so sorry to hear this.
We have done a follow up with the team and you should be contacted tomorrow.
Kind regards,
The First for Women Team
We have done a follow up with the team and you should be contacted tomorrow.
Kind regards,
The First for Women Team
1st for Women's reply26 Jun 2025, 18:54
Official
We are so sorry to hear this.
We have done a follow up with the team and you should be contacted tomorrow.
Kind regards,
The First for Women Team
We have done a follow up with the team and you should be contacted tomorrow.
Kind regards,
The First for Women Team
NN
Ncedisa N's updateReviewer Update
02 Jul 2025, 16:12Almost a week later still no word from First For Women. Can someone please contact me to cancel my insurance.
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Ncedisa N's update02 Jul 2025, 16:12
Reviewer Update
Almost a week later still no word from First For Women. Can someone please contact me to cancel my insurance.