Struggling to cancel

Item: 1st for Women
Rating: 2
Author: Hettie F

Easy to sign up, and impossible to cancel. I can't find a working email address to cancel my policy. I do not have time to sit on a phone call. Please advise how I can cancel my policies without talking to someone on the phone.

Helpful (0)

Replies (3)

1st for Women's replyOfficial

14 Mar 2023, 14:34

Hi Hettie,

We are disappointed to hear about your service experience.

We have escalated your matter to the relevant team to look into. They will be in touch with you.

Kind Regards,
The First for Women Team

1st for Women's reply14 Mar 2023, 14:34

Official

Hettie F's updateReviewer Update

15 Mar 2023, 12:34

Update:

I was contacted via email and effectively assisted. Thank you Denzel.

Hettie F's update15 Mar 2023, 12:34

Reviewer Update

Update:

I was contacted via email and effectively assisted. Thank you Denzel.

1st for Women's replyOfficial

15 Mar 2023, 12:37

Thank you for your feedback.

We are glad you received assistance.

Kind Regards,
The First for Women Team

1st for Women's reply15 Mar 2023, 12:37

Official

Thank you for your feedback.

We are glad you received assistance.

Kind Regards,
The First for Women Team