CJ
Charmaine J
1 reviews | Active since Feb 2013
10 Sept 2015, 06:49
STOP DEBITING MY ACCOUNT
MY POLICY WAS CANCELLED STOP DEBITING MY ACCOUNT. PAY ME BACK MY REVERSAL FEES NOW WHICH THE BANK HAS CHARGED ME R138 X 2
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Replies (1)
1st for Women's replyOfficial
10 Sept 2015, 11:32Hello Charma52,
Thank you for bringing this matter to our attention.
We understand that the main policy indeed has been cancelled, however we noted that the Value Added policy was still active.
We have since cancelled same immediately and will process the refund accordingly.
In the interim the Customer Relations Team will try again to get in touch with you.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We understand that the main policy indeed has been cancelled, however we noted that the Value Added policy was still active.
We have since cancelled same immediately and will process the refund accordingly.
In the interim the Customer Relations Team will try again to get in touch with you.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply10 Sept 2015, 11:32
Official
Hello Charma52,
Thank you for bringing this matter to our attention.
We understand that the main policy indeed has been cancelled, however we noted that the Value Added policy was still active.
We have since cancelled same immediately and will process the refund accordingly.
In the interim the Customer Relations Team will try again to get in touch with you.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We understand that the main policy indeed has been cancelled, however we noted that the Value Added policy was still active.
We have since cancelled same immediately and will process the refund accordingly.
In the interim the Customer Relations Team will try again to get in touch with you.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team