AN
Annalene N
1 reviews | Active since Oct 2015
19 Oct 2015, 09:44
Stole my money
I would like to bring under your attention that First for Woman Stole my money, I am a widow and have no one to support me, They have taken a months premium of my account, I asked them to refund me, and they declined to refund me! So they are steeling from people keep their money and don't even render a service, what kind of company does this? I am upset at the way they conduct service. Where is my customer protection acts?
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1st for Women's replyOfficial
19 Oct 2015, 11:30Hello selkin69,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to explain the process around refunds when a policy was accepted/agreed to.
We understand that a business decision has however been discussed with you and we trust that the solution meets your approval.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to explain the process around refunds when a policy was accepted/agreed to.
We understand that a business decision has however been discussed with you and we trust that the solution meets your approval.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply19 Oct 2015, 11:30
Official
Hello selkin69,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to explain the process around refunds when a policy was accepted/agreed to.
We understand that a business decision has however been discussed with you and we trust that the solution meets your approval.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to explain the process around refunds when a policy was accepted/agreed to.
We understand that a business decision has however been discussed with you and we trust that the solution meets your approval.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team