1 reviews | Active since Jan 2017

20 Jan 2017, 16:40

Still waiting

<p>Its been 3 weeks since I got into an accident. I have no transport and each time they have scheduled a date to phone me and on both times they never contacted me. I had to phone them for updates, but then they just give me another date on when they will phone me with the updates. If this keeps on happening I am defnitely changing my insurance. What happened to customer service??</p>

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Replies (2)
1st for Women
1st for Women's reply20 Jan 2017, 16:50
Official

Thank you for bringing this matter to our attention.

We have escalated the matter to the relevant department and feedback will be provided as soon as possible.

Please accept our apologies for the inconvenience caused.

Kind Regards,

The First for Women Team

1st for Women
1st for Women's reply20 Jan 2017, 16:50
Official

Thank you for bringing this matter to our attention.

We have escalated the matter to the relevant department and feedback will be provided as soon as possible.

Please accept our apologies for the inconvenience caused.

Kind Regards,

The First for Women Team