1 reviews | Active since Feb 2020
Still requests policy to be reviewed although not been insured by them for 10 months
I have not been insured with First for Women since January 2020.
I received notifications that my “policy” was to be updated (are you kidding me?).
I sent an e-mail on 2 December 2020 advising that they are to remove me from their database.
On 3 December 2020 I YET AGAIN received a reminder.
On 4 December 2020 Lethabo Mosiya advised that I have been opted out of any marketing, yet I STILL receive e-mails DAILY. Each day.
I don't understand just why First for Women is so special that they deem themselves above the law. I advised that they may not contact me with market relating information. I even advised them they may not contact me at all and to remove me from their database.
Just wondering why they do not adhere to a simple request? IF their admin is this *****ed up that they don't even have an accurate record of who is still insured with them and who not 11 months later, they must be utterly pathetic. FINAL REQUEST FOR FFW TO REMOVE ME FROM THEIR SYSTEM and explain just why did not do so after my 1st request on 2 December 2020.
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
We hereby confirmed that our team has been in contact with you and that your concerns have been addressed.
We sincerely apologise for your service experience.
Kind Regards
The 1st for Women Team.
We hereby confirmed that our team has been in contact with you and that your concerns have been addressed.
We sincerely apologise for your service experience.
Kind Regards
The 1st for Women Team.
