*****ING FUNDS

First for women has just debited my account on the date that they are not supposed to. I am supposed to be travelling with funds available in my account for long weekend. They are telling me that they have strategy they put in place for customers to debit account. Clearly their strategy is not for customers but to highly inconvenience us. Ronel supposedly to call me at 8:15 and its now 8:54 has not done so. Consultant mentioned that they reverse my money after 5 working days:(. This insurances have habit of bad service and completely disregard customers obligations.