STAY AWAY FROM FIRST FOR WOMEN

Were it possible to not give a star, I would not!

I am ready to cancel my cover with first for women. My vehicle has been in for repairs for more than 3 months. Where I do not personally request feedback, they are silent.

I must personally play broken telephone between the insurance, the assessors, the panel beater and the specialist. I have to constantly fight for anything to move forward.

As for my claims processor, I have not spoken to him since late October. I can only email him where he does not directly respond to me but instead will Cc me requesting information from his counter parts.

There is absolutely no initiative from this company. No communication. They make you feel like a nuisance for enquiring yet your monthly premium is deducted timeously.

As it stands, I am awaiting feedback regarding authorisation for a new gearbox for my vehicle which was involved in an accident. There is no sense of urgency despite being informed that there was only one of same in the country after I had to personally call Mazda SA. Mind you, I am heavily pregnant without my vehicle for more than 3 months.

I am absolutely appauled by the service I've received so far from first for women.