TM
Tidimalo M

1 reviews | Active since Apr 2018

21 Apr 2018, 12:59

Stay away from First for woman as they are a rep off don't fall for their lies .

To whom it may concern

First for woman is not as it says it is. I am having the worst expertise.

U had an accident in March driving 30 km/her I hurt my front left wheel and I have started with my claim the same day. First for woman check the damage and said then will fix it. They then sent it to a Renew-It Greenstone . Then it was checked for unseen damages they were found and the insurance signed on it . WHAT HAPPENS NEXT WILL SHOCK YOU. Parts are ordered and I started complaining due to the slow service in regards to the car a few days late First for Woman calls me to say the WRITING OFF THE CAR . As they found other damages for the 3rd time now. They trying to pay me out to sell my car at a higher price and and all this is happening because I told Renew-It about the slow service they are providing. Please please beware that FIRST FOR WOMAN is a rep off and am gonna fight to the end as they trying to take my car away from me and sell it to gain a profit. It was never about customer service

0
Replies (2)
1st for Women
1st for Women's reply21 Apr 2018, 17:01
Official

We acknowledge receipt of your complaint.

We will be in contact with you during office hours.

Kind Regards,

The First for Women Team

1st for Women
1st for Women's reply25 Apr 2018, 12:53
Official

Update:

We confirm that our Customer Relation Specialist discussed your complaint with you in detail. You are not accepting our offer/resolution and confirmed that you are referring the matter to the Ombudsman for Short Term Insurance.

We respect your decision and are closing your complaint until such time that we have notification from the Ombudsman Offices.

Kind Regards,
The First for Women Team