WB
Wayne B
1 reviews | Active since Oct 2012
11 Feb 2015, 15:55
Should be called ******* for Women
My wife recently had an accident which resulted in damage to her vehicle. Upon advise of the first women AGENT she took her vehicle to be assessed at the local first for women facility. They claimed the damage amount to R11 000.00. As someone who knows nothing about car damage I could see this amount was way understated and took it to two other panelbeaters who both came back at R60k damage to the vehicle. Upon advising Zodwa at First for women about the issue we have had no responses to the dispute and find first for womens service disgusting to say the least.<br> <br> YOU ARE QUICK TO PAY YOUR TINY NO CLAIM BONUS BUT WHEN IT COMES TO THE CRUNCH (CRUNCH) YOU RUN AWAY SHOCKING!!!
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1st for Women's replyOfficial
12 Feb 2015, 09:27Hello zlb1818,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We acknowledge that the concerns have been raised before, however assure you that the matter indeed has been escalated to the Manager of the relevant department.
Please accept our sincere apologies for all the inconvenience and delays incurred.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We acknowledge that the concerns have been raised before, however assure you that the matter indeed has been escalated to the Manager of the relevant department.
Please accept our sincere apologies for all the inconvenience and delays incurred.
Kind Regards,
The First for Women Team
1st for Women's reply12 Feb 2015, 09:27
Official
Hello zlb1818,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We acknowledge that the concerns have been raised before, however assure you that the matter indeed has been escalated to the Manager of the relevant department.
Please accept our sincere apologies for all the inconvenience and delays incurred.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We acknowledge that the concerns have been raised before, however assure you that the matter indeed has been escalated to the Manager of the relevant department.
Please accept our sincere apologies for all the inconvenience and delays incurred.
Kind Regards,
The First for Women Team