Shocking service from first for women

<p>I sincerely hope that no one insures themselves with first for women in future. I lodged a claim last week for lightening damaged goods. Fisrtly, I had to take the goods to the service provider they chose to test the products because no one contacted me. What a "mom and pop" show that is. Certainly not the type of operation that a big insurance company should be dealing with. Then radio silence for FFW despite assurance that the matter was being escalted and that I would be contacted by a mr Kurt Shelling. Well, Im convinced no such person works there because I have had to do all the calling and despite assurance that the matter is receiving attention and my concerns have been escalated, nothing! We are about to enter the Christmas period and then guaranteed things will grind to a halt.</p> <p>I pay a monthly premium to be considered to be a VIP customer of FFW. If this is how VIP's are treated they should be embarressed.</p> <p>I will definitely be moving to Miway as soon as this claim is settled.</p> <p> </p> <p> </p>