SHOCKING SERVICE.....

@ 11:53 on the 25.06.2020 i had called 1st for Women to simply change my address i went through all the protocol questions which i understand. i was speaking to Lethabo i get to spelling my address and then the postal code. after being on the phone for 5 minutes my call cuts, (i expect as customer service to receive a call back) i then call back 5 minutes later and i speak to a Nikita she asks all the same protocol questions which i was just asked. then i ask can the person Lethabo please call me back, no problem she will ask her to call back, nearly a whole day has passed and i still have not received a call back. (but let something happen to my car the insurance won't pay because my car is not at the correct address.)