Shocking service

<p>I have never in my life been so dissatisfied with the processing of a claim by First for Woman, I will be cancelling asap. No 1. You cannot speak to your designated claim consultant, he can only return calls if you phone in, they cannot put you through. No 2, you are lucky if he does return your call. No 3. You are not informed of the process or expected duration of the claim finalization. No 4. You are not updated. No 5, if you have a query, they shove you from pillar to post from Admin, to Claims, to Recovery, back to Admin who dont call you back. No 6, if you escalate to a manager to voice your opinion of this lack of service, they don't call you back either. Thank you, but I will be cancelling immediately. At this stage I would not even accept free insurance from them.</p>