GM
Gina M
1 reviews | Active since Nov 2016
29 Jun 2022, 20:50
SHOCKING INCREASES IN PRICE HIKE AND NO REGARD FOR LOYALTY
Please refer to the call with Faizel today where i asked that he ensure a manager call me back to discuss the premium adjustment without compromising on my cover whatsoever. NOONE CALLED!! I WILL NOT ACCEPT YOUR RIDICULOUS HIKE IN PREMIUM. I have been with you for years!! no claim in 3 years and never a premium behind. If i do not get a call by tomorrow morning to ensure the reduction as discussed with Faizel and no compromise as discussed with him, my next request is to cancel. I get plenty of calls from insurers everyday and can get much better than what you wanting to hike to and with total disregard to the years insured with you.
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Replies (1)1st for Women's replyOfficial
29 Jun 2022, 21:06Hi Gina,
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into. They will be in contact with you.
Kind Regards,
The First for Women Team
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into. They will be in contact with you.
Kind Regards,
The First for Women Team
1st for Women's reply29 Jun 2022, 21:06
Official
Hi Gina,
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into. They will be in contact with you.
Kind Regards,
The First for Women Team
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into. They will be in contact with you.
Kind Regards,
The First for Women Team
