Shocking!
I requested the home assist service from First For Women, they sent me a company called Simply First Plumbing. My problem was a constant drip on my overflow pipe. The plumbers got there, charged me R820 to replace a valve, left, and my geyser never heated up again. They saying it is my element despite that being fine and the geyser heating fine. First for women are not even helping me to get this resolved, sent emails, tried to call get cut off, Thanks first for women, I now have a geyser that doesn't work at all. I am also getting quotes to move my car insurance!
We acknowledge receipt of your complaint.
The service as you explain it is not acceptable. We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The First for Women Team.
We acknowledge receipt of your complaint.
The service as you explain it is not acceptable. We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The First for Women Team.
Update:
As discussed with our Customer Relation Specialist, we apologise for the inconvenience this has caused. We understand the urgency to have the geyser repaired and have therefore appointed a supplier to attend to the geyser issue. The rest of your complaint are under investigation, we will provide you with final feedback on the outcome soonest.
Kind Regards,
The First for Women Team.
Update:
As discussed with our Customer Relation Specialist, we apologise for the inconvenience this has caused. We understand the urgency to have the geyser repaired and have therefore appointed a supplier to attend to the geyser issue. The rest of your complaint are under investigation, we will provide you with final feedback on the outcome soonest.
Kind Regards,
The First for Women Team.
Update:
We are pleased that this matter has been resolved to your satisfaction.
Kind Regards,
The First for Women Team.
Update:
We are pleased that this matter has been resolved to your satisfaction.
Kind Regards,
The First for Women Team.