PM
Phuti M

1 reviews | Active since Feb 2018

06 Feb 2018, 16:14

Shocked

In 2013 I was insured with First for Woman and I was a paying a premium of R895, on Hyundai I20. In 2016 I bought a Renault Clio 4 and they quoted R1686 and I accepted it as they said the car is more faster therefore is riskier. In 2018 i moved to a more secured place with tons of security, when i called to update my details, my premium increased to R2100. I mean how is that even possible, it's been more than a year and I havent claimed nor had an accident. That should actually decrease my premium but instead it went sky rocket. FFW is a *****.

0
Replies (3)
1st for Women
1st for Women's reply06 Feb 2018, 18:02
Official

We acknowledge receipt of your complaint.

We will be in contact with you during office hours.

Kind Regards,

The First for Women Team.

1st for Women
1st for Women's reply07 Feb 2018, 10:18
Official

Update:

One of our Customer Relation Specialists attempted to call you on the number provided, without success and a message was left on your voice mail. We will appreciate it if you will contact us back in order to clarify your concerns.

Kind Regards,
The First for Women Team.

1st for Women
1st for Women's reply07 Feb 2018, 15:44
Official

Update:

As requested, our retentions team will be in contact with you on on Friday the 9th to discuss and finalise the matter.

Kind Regards,

The First for Women Team.