KM
Kedibone M

1 reviews | Active since Jul 2011

02 Feb 2016, 10:37

Shabby treatment

I called First For Women in trying to review my insurance which I feel the premium is to high. Instead of trying to see what they can do for me as a customer, the guy suggested that I move to two other insurance companies. Really? is that is how you treat women and claim to be the top company catering for women's needs?<br> <br> I will be cancelling my insurance because of this shabby treatment. I cannot go on doing business with company that is not even willing to try, but rather ship me off without any consideration.

0
Replies (1)
1st for Women
1st for Women's reply02 Feb 2016, 16:44
Official
Hello kidaks,

Thank you for bringing this matter to our attention.

We have escalated the matter to the relevant department manager who will listen to the interactions held between the agent and yourself.

We acknowledge the frustration around the increase in the premium as well and express our apologies for all the inconvenience caused.

Kind Regards,

The First for Women Team