Service of excellence!! Employees Matters!

What a wonderful experience with 1st for woman. Insurance of only 2months young and boom Tv falls accidentally. 1st claim and no hassles. This has been dealt with within a week . It probably would’ve been less had they gotten hold of me earlier then they anticipated. The staff was remarkable. Jaden Moodley spectaculaire personality and extremely helpful tries his best to attend to your needs with a little bit of giggles in between not to bore you as we all know insurance calls can be long and tiring🥺 further more I have the claims department Milicent Mgwenya wow.. her greeting alone had me smiling, full of energy, life is on her side Alhamdulilah very kind tone of voice, assistance of note. Wendy Mbobo just as warm and inviting as the rest. Normally companies would promise to call back and never does(especially when they are not receiving) (claims is a give away), she instantly called back and sounded very happy to have gotten hold of me, normallynobody’s happy to give away anything 🤣well she was.. I am in awe with the service received from these workers I am really happy with the results and the way I was handled telephonically. I can not fault them on anything. Please stay this awesome even on days when you don’t feel to be because you never know who would appreciate your kind souls. Shukran once again.

If I were the head of the company y’all be getting bonuses 🥰❤️It’s people like you who makes a difference so appreciation should be visible sometimes. I trust that the company invest in y’all and employ more to that caliber!! 💯