*********** Service Level

Absolutely horrible service!!! My claim still has not been processed, this is the second time it’s been rejected for “no maintenance” after I have provided all the necessary documents, quotes and imagery as requested by the agent on the 07/08/2026 for my dispute. He responded on the 14th of August 2026 “ Email received, I will send this to the required department for immediate attention”. It has been 3 weeks since and no feedback whatsoever from Ashwell *****on. This is not the first time I have experienced this horrible service from First for Women and now I have cancelled my service and of-cause, now no one is going to further assist me.

I DO NOT RECOMMEND this service, you’ll be paying for a service not provided to you at all.