*********** SERVICE!

I called and spoke to Karabo about being unhappy about paying for a value added product for my vehicle shortfall cover yet I have no documentation proving such! I've been paying since September and to date received nothing. She confirmed an incorrect vehicle covered in angrily requested for it to be changed and she confirmed there won't be a change in premium then she got a Nolu to call me she then tells me she has fixed the type of vehicle covered and that increases my premium! Nonsense! It means I've been all along paying for an incorrect vehicle due to no fault of my own, I've tried several times to get them to send me documentation and to date nothing received! Such service is pathetic!