1 reviews | Active since Oct 2015
Scratch and dent cover fustration
In May i received an SMS to renew my licence disc with 1st For Women , i then went online to do the renewal and i was told i will get it in 21days. Understanding we were on lockdown i then called in June to ask and i was told there was a backlog. I then gave them a week or so and still nothing i called 3 times and was told that they will confirm and call me back but still no call backs. I then called again today to be told they went and did a request for a vehicle that is not even insured with them, WHY?? I STILL DO NOT KNOW.
Why offer a value added service if you are going to give me such run arounds?? Had i known i would have just gone straight to the licence department and done it myself..
I need feedback i am running out of time and i use my car to travel to work.
We acknowledge receipt of your complaint.
We would like to apologise for the service and experience you have received thus far, we have arranged that you are contacted in order for us to discuss the matter further.
Kind Regards,
The 1st for Women Team.
We acknowledge receipt of your complaint.
We would like to apologise for the service and experience you have received thus far, we have arranged that you are contacted in order for us to discuss the matter further.
Kind Regards,
The 1st for Women Team.
Thank you for allowing us the opportunity to assist you with this.
Our service provider confirmed that your licence disc has now been delivered to you.
Please accept our apology for any inconvenience that was caused.
Regards,
The 1st for Women Team
Thank you for allowing us the opportunity to assist you with this.
Our service provider confirmed that your licence disc has now been delivered to you.
Please accept our apology for any inconvenience that was caused.
Regards,
The 1st for Women Team