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Prudence M
1 reviews | Active since Mar 2009
24 Feb 2015, 12:54
**** - HANDBAG COVER
What does All Risk cover mean ??? <br> Why does it not cover remote jamming ??? where does you schedule address forcible and violent entry/exit into a vehicle ???<br> <br> What is the purpose of having ALL RISK COVER / HANDBAG COVER if items are covered only if they in a building ????<br>
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1st for Women's replyOfficial
24 Feb 2015, 16:12Hello prudymp,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, and a more convenient time was proposed to be called back.
We acknowledge the comments and will engage with you on this matter,we understand that the matter has also been referred to the Internal Dispute Resolution Department who will independently review the merits of the case.
Detailed feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, and a more convenient time was proposed to be called back.
We acknowledge the comments and will engage with you on this matter,we understand that the matter has also been referred to the Internal Dispute Resolution Department who will independently review the merits of the case.
Detailed feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply24 Feb 2015, 16:12
Official
Hello prudymp,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, and a more convenient time was proposed to be called back.
We acknowledge the comments and will engage with you on this matter,we understand that the matter has also been referred to the Internal Dispute Resolution Department who will independently review the merits of the case.
Detailed feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, and a more convenient time was proposed to be called back.
We acknowledge the comments and will engage with you on this matter,we understand that the matter has also been referred to the Internal Dispute Resolution Department who will independently review the merits of the case.
Detailed feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team