****s

Please tell me why I am being told I won’t be covered first I am told I won’t be covered specifically for something I confirmed myself won’t be covered since I paid myself. After I raise that I have never claimed for that I am then told I still won’t be covered only because I confirmed that the dealership checked my cables. Nothing was damaged and the cleaned my battery. Said possibility of cables moving could be pest or tracker people when they maintained the car no confirmation of what the reason is. Now I being told I won’t be covered because I clearly sent pests to my vehicle which moved the cables. But there was no confirmation of this on paper and all I claimed for was the diagnosis fees. This is my first claim with you and I am already thinking of cancelling