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Nicole N

1 reviews | Active since Jan 2024

28 Mar 2024, 13:09

Rude sales contact centre agents.

I keep getting sales calls from very unprofessional consultants. After telling them numerous times that I am not interested. Today I had the very unfortunate experience of having to deal with Peter calling from +27 (10) ***, I answered my phone and immediately he speaks vinacular and I ask who he would like to speak to, he proceeds to become very condescending and says the owner of the phone. I asked him did he not receive training and requested to speak to a manager, he says the manager stepped out, I said I’ll hold, he lets me wait for two minutes and drops the call on me. I feel disrespected, harassed and turned off by the whole 1st For woman brand.

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Replies (1)
1st for Women
1st for Women's reply28 Mar 2024, 13:24
Official
Hi Nicole, 
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards,

The 1st for Women Team